| Q: | What do we have to commit to in order to get a 4-hour response? |
| A: | Nothing, all of our clients receive 4-hour, 7 x 24 response. We have an emergency paging system with a certified engineer always available. As with all worthwhile things, accelerated response carries a cost. We charge a minimum of a 50% surcharge on our usual hourly rate for emergency calls, and a minimum of a 100% surcharge for emergency calls received after-hours. Please contact our office and request a copy of our billing rate sheet for full details. |
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| Phone: 510-933-1900 or 1-800-463-8776 | © 2008-2010 KIS. All Rights Reserved. |
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